The Administrative & Communications Coordinator is the primary point of contact for internal and external customers. This position is responsible for ensuring all inquiries and concerns are dealt with in a professional and efficient manner and documented appropriately. This position requires a strong focus on customer service and a keen attention to detail.
As the Administrative & Communications Coordinator this position is responsible for communications and public relations support by working closely with staff, partners, shareholders and community, to deliver advertising, media relations and community engagement in digital and print communication formats. This position also performs a wide range of professional administrative duties under tight deadlines requiring a high level of accuracy, confidentiality, and discretion.
Administrative Duties
Administrative duties include, but are not limited to:
• Greet customers in person, by phone or email in a professional, friendly manner and respond to their needs.
• Reply to general information requests with accurate information.
• General clerical duties including photocopying and mail, logging and directing to appropriate staff.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Schedule and coordinate meetings and bookings for meeting rooms and community hall.
• Responsible for rental agreements; information collected, payments and record keeping of bookings.
• Liaison between the renter and the building operations officer for rental set up.
• Responsible for key assignments for rentals.
• Update website
• Maintain office supply inventory.
• Coordinate maintenance of office equipment.
Communications Duties
Communication duties include, but are not limited to:
• Prepare event posters, newsletters, guides, brochures, mail outs, and presentations for various communication measures, including website, social media and in print adhering to the branding guidelines.
• Coordinate and provide support to staff for meetings.
• Draft public notices, press releases and other media communications as directed.
• Develop communication protocols and procedures for internal and external communication.
• Plan, develop and implement strategies and activities to increase the public’s awareness regarding initiatives, services and programs.
• Regularly update and manage website and social media accounts.
• Foster positive relationships with key stakeholders, partners and community by responding promptly and positively to requests.
Salary is commensurate with qualifications and experience.
Hours of Work: 9:00 am to5:00 pm, Monday to Friday in office
This position may require the individual to attend meetings and events hosted by the organization outside these regular working hours, along with travel requirements.
Please submit resume, coverletter to